Survey Results: TRID and Reference Management Tools

In July 2013 Ken Winter (VDOT Research Library) and Bill McLeod (TRB Library) conducted a 10-question online survey to gather information on citation management tool usage and preferences by transportation information professionals.  The total survey population was approximately 300 members of the TRANLIB listserv.  There were 45 responses, a response rate of approximately 15%.  Of all respondents, 42% self identified as personnel at state DOT libraries.  Respondents reported they work primarily (40%) with “engineers or technical practitioners.”  Of all respondents, 62% said they had not used any citation management software in the last 12 months and 46% said they did not think their patrons had either.  Of respondents who thought their patrons had used citation management tools in the past 12 months, 56% reported they believe their patrons had used Endnote or Endnote Web, 31% said Refworks, and 22% said Zotero.  Two “other” references mentioned the tool Mendeley, which was also mentioned multiple times in open response options. When asked what they thought their patrons used “most often” the respondents said Endnote (33%), Refworks (26%), Endnote Web (6%) and Zotero (4%).  About 69% of respondents said the library where they work has not supported the use of such tools (either formally or informally) in the past 12 months.  When asked what citation management tool they would use as information professionals (if they could pick any tool), the majority (49%) said “other” and their open responses indicated that many respondents do not feel like they know enough to make an informed decision right now, but would like to learn more about their options.  Some respondents did express a preference for specific tools.  Top ranked was Endnote at 17% (N=8), then Zotero at 15% (N=7), then Refworks at 13% (N=6), then “I would not use any” at 11% (N=5), and finally Endnote Web at 7% (N=3).  Of the 36 respondents who answered the question: “Why would you select that citation management tool?”  47% said “because it is affordable or free.”  Final comments seemed enthusiastic about learning more on the topic and a few respondents expressed specific ideas about what they’d like to know more about.  Overall response for the general subject as the topic of a TRB Webinar seemed positive with the demographic surveyed.

To see the full survey results go here:

Job Posting: VDOT Knowledge Management Office

Today VDOT’s Knowledge Management Office (of with the VDOT Research Library is a part) posted this opening for a full-time salaried position:


Working Title: Knowledge & Information Program Coordinator

Description: VDOT's Knowledge Management Office at the Virginia Center for Transportation Innovation and Research is seeking a Knowledge Management professional who will manage, direct and evaluate effective content and document management, knowledge management programs, knowledge sharing, knowledge research, and business process management. This position will serve as a technical expert for KM tools and techniques and provide expertise and guidance for program evaluation. The primary objective of this position is to ensure that effective information architecture is developed to support the availability and transfer of business critical knowledge and information and expertise.

Minimum Qualifications: Extensive experience in information architecture, content and document management, program evaluation; development, implementation and evaluation of knowledge management programs; project management; business project management; communication; adult education; change management; knowledge risk forecasting and research. Knowledge of taxonomies, portals, management principles, knowledge management, organizational behavior, change management, communications, risk assessment, strategic planning and performance measurements. Advanced interpersonal and written communication and analytic skills. Demonstrated ability to work independently and as a member of a team and to function as a highly effective leader and change agent. Graduation from a college or university with a degree in management, business, library science, information science, communications, organizational development or extensive experience in any of the above disciplines; extensive experience in information architecture, content and document management, developing and reviewing programs, knowledge management programs, public organization culture; master's or other advanced degree preferred.

Preferred Qualifications: Master's or other advanced degree in management, business, library science, information science, communications, or organizational development.  


To view the complete online job posting follow these steps:

  2. In “Working Title” field insert these words: Knowledge & Information Program Coordinator  

Questions?  Contact:

Jeff S. Fowler

Central Office Human Resources

1221 East Broad Street, 1st Floor Central Hwy Bldg.

Richmond, Virginia 23219  


Survey: TRID and Reference Management Tools

This Fall TRB will hold a Webinar related to TRID and reference management tools (like Endnote or Zotero), and Bill McLeod and I are working on our presentation materials for that event. 

To better understand how personnel who work at transportation libraries and information centers use citation management tools, we are conducting a brief survey. 

Please respond by going here:

The introductory Webinar will provide brief demonstrations of how TRID users can save time, reduce duplicated effort, and maximize search results through the use of reference management software.

You may have heard of this kind of software referred to as “citation management software” or “bibliographic management software” and you may have heard of or used one of the more popular systems (like Endnote, Refworks), or one of dozens of other citation management tools:

We anticipate a broad demographic for the Webinar, including researchers, students, library personnel and TRID users of all types.

Responding takes only 1-2 minutes, is a anonymous, and will help ensure the Webinar addresses your needs along with those of other TRID users.

The survey will close at 5:00 p.m. Eastern, July 31, 2013 and summary results of the survey will later be posted to TRANLIB.


We welcome multiple responses from an organization, but request only one response per individual.


Thank you!

Bill McLeod (TRB Library)

Ken Winter (VDOT Research Library)

SLA International information Exchange LinkedIn

The SLA International information Exchange Caucus has set up a linkedin group designed for discussion of international information events and opportunities.  Please promote this to your members  who are "international" or interested in international information exchange and networking.  
 The TRB Committee on Library and Information Science for Transportation (ABG40) welcomes the submission of papers to be considered for presentation at the 93rd Annual Meeting of the Transportation Research Board and subsequent publication in the TRB Transportation Research Record. A paper session is proposed to focus on research and current issues regarding the organization, management, and dissemination of transportation information and research. Suggested topics include:
  • Data management and preservation
  • Library and/or Information Management
  • Publication and/or dissemination of technical reports
  • Data and information marketing and distribution
  More information about paper submission can be found here


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